![]() ![]() Extremely disappointing! I believed in this company, wanted to support them as they are a young upcoming company but to learn it’s all a potential scam is absolutely gutting! I do hope this is not the case, let’s see if they refund me in a timely manner & I can then update this review saying that all is good & they refunded me without issue. I have requested one last time for the 3rd time a refund of the £111.20 I spent with this company if I do not receive the refund within the next 7 days I’ll be turning it all over to the banks fraud department. At this point my banks fraud department has now requested details of all communication to & from the company. Illuminate Education has an overall rating of 3.2 out of 5, based on over 220 reviews left anonymously by employees. Great customer service I was unhappy with the initial product I received, the bottom of the line version of strip lights. I communicated with them again they keep you waiting saying they are looking into tracking & will inform you. It was supposed to be with Royal Mail but when you try to track there is no information. they then gave me a tracking number but with no delivery company details. I have emailed numerous times, they come back asking you to bear with them, have patience etc etc. Check out the (Special Edition) that offers bonus UFO footage and a look inside the Crystalline City of Telos. As of todays date 14th June 2023 I have still not received the lamp. I ordered the Spectrum Floor Lamp on 7th April 2023 as a birthday gift giving plenty of time to receive the lamp. ![]()
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